Dr Luci

Veterinarian & Practice Owner (BVSc . BVMS, MANZCVS, Grad Dip Vet Stud)

 

Dr Lucienne Downs has always had an affinity with animals. She says that it is an honour and a privilege to work as a veterinarian, to help people keep their pets healthy and take care of them when they are unwell. Dr Luci is dedicated to life-long learning, providing the best advice to clients and the best standards of care for animals.

Dr Luci completed her Master of Veterinary Studies (Murdoch University) and after graduating, spent a year working in the UK and Ireland and then six years in a "mixed practice" in WA. She attained Membership to the Australian and New Zealand College of Veterinary Scientists in Small Animal Medicine in 2007. While working at the University of Sydney she completed a Graduate Diploma in Veterinary Studies. Dr Luci then moved to Broken Hill and worked at the RSPCA Vet Hospital for 3 years.

Dr Luci moved to Orange in 2011 and has worked at 2 other vet clinics here as well as at TAFE, teaching Animal Studies and Vet Nursing. From 2014 to 2023 she worked as a District Veterinarian for Local Land Services as well as locuming in clinical practice. As a District Veterinarian she conducted research into Q Fever. She is an accredited "Fear Free" veterinarian who uses specialised knowledge of animal behaviour to provide the calmest, kindest consult experience for all pets and wildlife. 

Dr Luci has two sons and lots of fur-babies including dogs, cats, rabbits, birds, guinea pigs, chickens and ponies! Luci enjoys downtime with family and friends as well as reading, gardening and walking. 

Dr Luci is a highly experienced and caring veterinarian who loves all aspects of veterinary medicine. 
  

Emily

Veterinarian (B.VetBiol/B.VSc)

Dr Emily is a visiting veterinarian who is working with us in 2026 as a locum. 

Emily grew up in outback NSW. She graduated from university in Wagga and began her career working on dairy farms in southern Victoria. Since then, Emily has combined her passion for vet medicine with a love of travel, gaining experience in a wide range of locations - from Nhulunbuy in the Top End to clinics in Scandinavia.

As a small animal vet , Emily particularly enjoys surgery and has a special interest in treating wildlife, something we know our clients care deeply about as well. Outside work, Emily enjoys running, yoga, and anything to do with the ocean. Pictured here with her is her best travel companion, the beautiful Polly!

 
  

Samantha

Practice Manager (Cert 4 Vet Nursing, Cert 3 Captive Animal care, Cert 4 Training and Assessment )

Sam has over 15 yrs experience in the animal care industry. Originally from Orange, Sam has spent 12 years on the GoldCoast working in the zoo and native animal sectors, as well as a TAFE educator, training future vet nurses. Sam has a passion for patient care and client education, with a particular interest in exotic pets and wildlife. She is a strong advocate for their unique needs and enjoys helping owners better understand how to support and care for their animals. Outside work, Sam enjoys spending time outdoors with her family, exploring the local area and getting out into nature whenever she can.

Amy

Registered Veterinary Nurse (Cert 4, AVNAT)

Amy started veterinary nursing in 2014 and over the years has completed her Certificate IV in Veterinary Nursing. She has fulfilled most roles in the clinic from receptionist to surgical nursing, administration, hospital nursing  & puppy preschool instructing .
Amy grew up on a property on the outskirts of Orange with many animals.  When she is not working, you'll find her making memories with her kids, going on adventures with her German Shepherd and Malamute, visiting family and friends  or gardening. 

Amy has extensive customer service skills and enjoys building strong client connections. 

Lucy B

Registered Veterinary Nurse (Diploma in General Practice Veterinary Nurse)

Lucy joined the Mulberry Lane team in 2018. She was brought up in Parkes and trained at Orange TAFE where she gained her Cert IV in Vet Nursing in 2008. Lucy has worked in a range of Vet Clinics across the Central West and gained a Diploma in General Practice Vet Nursing in 2018 and a Cert IV in Training and Assessing in 2023.

She spends the majority of her time these days working at TAFE as a teacher of Animal Care.

Lucy thrives on the energy of Emergency and Critical Care work and often works in Emergency and Specialist Hospitals in Sydney and Canberra just for “fun” in her spare time. In our General Practice setting, Lucy loves Pathology and hospital patient nursing, as these areas are what she feels vet nursing is ALL about - providing the hands on care for our patients and helping them feel as comfortable and stress free as possible. 

Outside work, Lucy enjoys exploring trails and running with her dog, working in her “eclectic” garden and travelling. Lucy also has a cat and 2 guinea pigs.

Karen

Registered Veterinary Nurse (Cert 4, AVNAT)

Karen is highly experienced in small animal medicine, with her Cert4 and AVNAT registrations.

Karen was brought up in the Snowy Mountains, and has trained and worked in Orange and in Canberra. She spent 9 years vet nursing at the RSPCA in Weston, ACT.

Outside work she enjoys photography, art, sewing and craft but doesn’t have too much time for hobbies thanks to the wonderful array of pets in her life! Karen has 3 cats, including a very special 3 legged cat, goldfish, a family of pet rats and two Axolotls.

Shae

Registered Veterinary Nurse (Cert 4, AVNAT )

Shae was born and raised in Orange and completed her studies for Cert4 in Veterinary Nursing through the Orange TAFE.

She loves helping the wide variety of animals in the hospital and gets so much satisfaction in giving them the treatment they need. Puppies and kittens always brighten Shae’s day and she is an accredited wildlife carer.

Outside work, Shae loves camping, fishing and spending time with her family, including her two big dogs! They all enjoy visiting local historic and scenic places together and being outdoors.

Claire

Registered Veterinary Nurse (Cert 4)

Claire is a local girl, born and raised in Orange. She went to Orange High where she started her journey towards a career with animals, gaining her Cert2 in Animals Studies, before starting the 480 hours needed to achieve a Cert 4 in Veterinary Nursing at Orange TAFE. Claire has also worked in retail and at the RSPCA. She really enjoys assisting with big surgical cases.

Claire has a black and white kelpie and a black cat, and outside work she enjoys the gym, running and recovering with lots of sleeping.

Chloe

Registered Veterinary Nurse (Cert 4, AVNAT)

Chloe joined Mulberry Lane as a trainee, before achieving her Cert 4 Veterinary  nursing qualifications at Orange TAFE. She was born and raised in Orange and developed her love of nature when she was very  young – visiting a relative’s farm meant she could go riding and learn to care for all the animals. She has played sport all her life and is an accomplished netballer, also enjoying water skiing and keeping fit. She is a qualified Personal Trainer. 

At work, Chloe enjoys “imaging” – taking and interpreting Xrays and scans. And of course she loves playing with puppies and kittens and has her own black and white cat at home. 
  

Simone

Receptionist (Business Administration)

 

Simone is our amazing receptionist, born and bred in Orange. After finishing high school, Simone went straight into TAFE, completing Certificate II in business administration in 2013, followed by completing certificate III.

Simone has always worked in customer service roles in NSW and in Victoria. Since returning to Orange,  Simone worked as a human medical receptionist for over seven years, before she made the jump to veterinary reception, joining the team in 2021. Simone lives outside Orange with her husband and their border collie, a Catahoula, a cockatiel and a long haired tabby-tort cat who definitely rules the roost! 

When not at work, Simone enjoys her time waterskiing, dancing and going on adventures with her husband. We are happy that she’s made the switch from human care to pet care, and she will be delighted to welcome you and your pets to Mulberry Lane.

Sarah

Administration (B.A., M.A. Physiology and Psychology)

Sarah’s role at Mulberry Lane Vet Hospital is to help out with marketing strategy. She promotes the clinic and organises events like our Open Day and special evening for the owners of senior cats and dogs.

After studying at Oxford University, Sarah worked for 15 years in a variety of businesses in sales and marketing roles. She also did 6 months working on a mixed farm in Canada and knows all about how much fun it is (not!) to be rolling fleeces during shearing, on a 40 degree day. Her most recent full time job was as a Senior Buyer with one of the UK’s largest retailers.

Sarah and the family live on 5 acres on the outskirts of Orange. You will usually find her at a ParkRun somewhere! She has been a foster carer for a local pet rescue organisation and owns 2 rescue cats.

Jenna

Administration (Registered Veterinary Nurse)

Jenna is a Certificate IV qualified nurse with over 15 years experience in the veterinary industry. She has always had a love for animals and is particularly interested in animal behaviour and breeding.

Jenna has her Certificate IV in Companion Animal Services delivered via the Delta Society of Australia, so she is now qualified as a Delta dog trainer, conducting behavioural consults and puppy training classes.

As well as her expertise with pets, Jenna is also a certified member of WIRES and has taken a Wildlife course at Australia Zoo to enhance her Wildlife knowledge.

Jenna’s pets include two Saint Bernards and her Highland cattle. Jenna loves being active – in her spare time she plays sport including touch football, netball, horse-riding and waterskiing.

She also enjoys reading and cooking yummy treats! Jenna has been a finalist multiple times in the Orange Outstanding Business awards and the Banjo Business awards.
  
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