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Banjo Business awards

judith with girls certificates

We are so excited to be finalists in the 2017 Banjo Business awards. Congratulations to all the team for the nomination of Mulberry Lane Vet Hospital for "Excellence in Professional or Health services".  Jenna , our practice manager, has been nominated for "Excellence in  Customer Service" , and a big congrats to Rhi, for her nomination in "Best New Employee". The winners will be announced at a special awards night in February 2018. 

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How can you help?

scared dog 2

Is your pet scared of storms? You can help! While some pets sleep through storms, many get very upset and that not at all surprising when you think how sensitive their ears are compared to ours. They can hear the storm long before a human ear can, and they are more sensitive to changes in humidity and the electrical activity in the air. Most pets would like to be indoors with you during a storm, but make sure gates are locked and fences secure outside as even the more relaxed pet can panic and run. Give your cat or dog a cosy place to hide. Put their bed in an enclosed area, or even under a table with a towel over it so that they feel secure. Playing music or having the TV up loud can help to drown out the noise, and providing a tasty distraction like a bone can keep their attention away from what's going on outside!

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Thank you!

guide dog book 2

Thank you everyone! Our latest collection for  Guide Dogs NSW raised over $160. This money will go towards the training and care of a guide dog, which will transform the life of a person with visual impairment. Guide Dogs NSW are very grateful for all your generosity!! 

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Bronco's shiny smile!

bronco dental 1

Have you ever wondered what a scale and polish on a dog actually looks like? Bronco is a very special friend of Mulberry Lane - he is a guide dog for Matt, and comes to see us for his check ups. In order to keep Bronco in tip top health, he recently had a dental procedure to check and clean all his teeth. After an anaesthetic to keep Bronco nice and still, each tooth was carefully assessed and then cleaned. If Judith had found any evidence of dental disease, the teeth and roots could have been checked with our state of the art digital Xray machine. A special torch is then used to check all the plaque has been removed. Regular dental checks are essential for all cats and dogs, as dental disease can be painful and cause harm to your pets health. This photo shows the UV light being used to check that each of Broncos teeth is free of plaque. 

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judith and smock the beagle

A "Hospital of Excellence"  Judith and the team are delighted to announce that our new hospital has received accreditation by the Australian Small Animal Veterinarians (ASAV). Judith proudly received the award at the recent AVA conference and the citation mentions the high standards of surgical, diagnostic and nursing care which we provide to small animals. There were only 8 hospitals with this level of accreditation in the whole of NSW and we are now the 9th, and the first west of the Blue Mountains. The new hospital building was purpose built to achieve the high standards set by the ASAV, but the building and the team still had to undergo a rigorous assessment to ensure the highest possible standards of care.  It was exhausting but very well worth it and we are delighted to have the plaque now proudly on display in reception!   

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